The Supply Code of Conduct

The Supply Code of Conduct 


   At FIBI we use a bespoke Supply Code of Conduct, which underpins our ethos and values, and which all our Vendors must embrace as a condition of being on our site. By doing so, we can have confidence in promoting products to consumers, give comfort to all our vendors that they are in a marketplace with other like minded vendors and allow consumers to trust and invest in the information we provide to them.

The Supply Code of Conduct covers a range of important issues including labour, waste, resources, chemicals and broad social responsibility which FIBI consumers increasingly expect. 

    All Vendors must agree to the following standards to ensure these values are upheld. 

By signing the Supply Code of Code and joining our platform, you confirm that you will continuously comply with these conditions and that you take appropriate steps to ensure that your supply chain is consistent with these values.


  • Labour - Vendors must be able to clearly demonstrate that their supply chain consistently engages industry best practice towards workers and is transparent and auditable as well as ensuring a real and lasting respect for fundamental human rights and dignity.

  • You will not engage in modern slavery including any form of forced labour and ensure employment is freely chosen along your supply chain.

    You are able to confirm your suppliers understand and follow the legal standards within the country/countries where your products are being manufactured and the local legal requirements vendors are subject to within their region.

    You are able to confirm your suppliers understand and follow international labour standards..

    You or an independent party have visited the factory(s) of your vendors and are satisfied it meets international standards of health, safety, labour laws and human dignity.

    You are able to confirm that there are adequate established health and safety protocols that conform to international standards ensuring working conditions are safe.

    Workers along your supply chain receive remuneration that is in line with local living standards.

    All workers along your supply chain have acceptable working hours.

    Workers work overtime by choice and are fairly rewarded for such work.

    Your supplier(s) working conditions are aligned with an acceptable standard of health, safety and labour laws.

    Workers along your supply chain are heard, appropriately empowered and are able to voice legitimate concerns within their working environment and have equal opportunity and gender equality.


  • Animal Testing

  • You confirm that neither you nor your suppliers engage in the practice of animal testing in either the sourcing or manufacture of materials or in the production of products.


  • Materials: The materials used by vendors must be such as to minimize harmful impact on the environment and capable of being recycled efficiently at their life end or when discarded.

  • You can confirm that any recycled materials used in your products have the following or a verified equivalent

    Global Recycled Standard

    EU Ecolabel

    You can confirm that any organic materials will have the minimum of the GOTs (Global Organic Textiles) standard or an independent and verifiable equivalent.

    You ensure that the base fabrics of products include the following:

    • Organic cotton and hemp with appropriate supply chain verification
    • Mechanically recycled materials: Polyester, Nylon, Cotton, Wool
    • Tenocel, Econyl, Monocel bamboo manufactured in such a way that minimised the harmful impact,

    Or other material verified to have limited negative environmental impact or demonstrate a positive effect..


  • Resources: Vendors must have an awareness of energy consumption and water usage through the supply chain and strive to reduce it wherever that may be practical.

  • You, wherever the opportunity arises, use renewable energy and fossil fuel alternatives and continuously strive to support and encourage the use of energy alternatives through your supply chain.

    Your production facilities have a process in place to monitor and measure the energy used.

    You strive to minimise fresh water usage along your supply chain.

    You have confirmation that no parts of your supply chain cause the water sources in the immediate locale to be contaminated.

    You can confirm you have assurance from your suppliers that the resources involved are utilised mindfully and continuously adverse effects to the local communities or environment.



  • Carbon Management & Air Pollution: Vendors must ensure carbon emissions and greenhouse gas associated with production are considered and effectively designed out wherever feasible. There should be a continuing ambition to achieve minimal pollution and harmful polluting waste (air, land and water) progressing to utilise the most efficient technology.

  • You understand where there are air polluting processes in manufacturing processes connected to your product. You are able to confirm that these processes are monitored with progression to minimisation.

    You have verification that the air is safe for workers in the various different locales your materials and products are manufactured.

    You have minimized and optimised the travel required between the different phases of your supply chain. 


  • Chemicals: Vendors must ensure that chemicals used in production will not harm the environment.

  • Your suppliers can confirm that at no point of your supply chain are chemicals used that are harmful to the environment or humans.

    You aim to ensure your products have Oeko-Tex Standard 100, or similar verified certification, relating to the nature of the chemicals used on these materials throughout production.


  • Distribution to consumers and retailers: Vendors must ensure their shipping and packaging aligns with the principles of circularity.

  • Packaging must be compostable or recycled and capable of being recyclable

    You always strive for shipping to be CO2 neutral and transport miles minimised.

    Products must be durable and capable of shipping with minimal impact to the environment when 


  • Waste: Vendors should show an understanding and proactive approach to limiting their waste and encouraging those in their supply chain to do likewise. 

  • You have an awareness of how waste material is disposed of when your products are created. This includes packaging, bi-products of materials and resources used and bi-products of processes.

    You require that waste material is recycled or upcycled and used again.

    You have assurance that there are acceptable protocols in place with your vendors for the safe and appropriate disposal of waste material that is incapable of reuse.

    You encourage innovative positive use of waste products and materials along your supply chain. 

    You obtain reassurance that there is no harmful impact on workers or local communities resulting from waste from the manufacturing of your products.

    Shipping and packaging material should be minimised to be proportional to the goods shipped being conscious to avoid the overuse of packaging material.


  • Biodiversity: Vendors should ensure there is no negative impact on biodiversity associated across their supply chain.

  • You encourage measures to preserve and maintain biodiversity across all ecosystems affected by the manufacturing processes as it relates to your products. 

    You obtain confirmation there are no harmful impacts on local biodiversity resulting from the supply chain.

    You obtain reassurance that there is no adverse impact on the natural habitats of local wildlife when products are manufactured.


  • Circularity

  • You ensure that the principles of circular manufacturing are encouraged and have reassurance that they are maintained across your supply chain.


    This includes, for example, monitoring, controlling and reducing waste as well as maximising the inherent value of resources and materials used at each point of the manufacturing process as well as developing products that are durable, easy to recycle and reuse.


  • Continuous improvement & Innovation

  • You should be able to demonstrate innovation and consistently strive to achieve best in class and in setting examples across your sector

    You should strive for longevity in your business and product evolution to create and enhance a reputation for both consistently high quality and social responsibility.

    You promote and encourage innovative design principles that minimise energy and waste.


  • Consumer care and post end of life use

  • You are aware of the environmental impact required to maintain products i.e. Washing and cleaning.

    You are aware of  the environmental  impact of recycling the products at the end of their usable life.


    FIBI welcomes and promotes vendors who share a progressive and compliant mindset and have regard to the local and international requirements as they relate to all aspects of their business. 

    FIBI expects vendors to apply the above code of conduct not just to their vendors but also to their core brand.

    FIBI requires notification of any material change to the Vendor’s supply chain and products that may positively or negatively impact so as to affect the image portrayed on the site. Consumer and community awareness are key to building a successful and trusted partnership.


    By joining the FIBI site this Supply Code of Conduct you confirm your understanding and compliance with the standards set out above and that they form an integral part of the contracted Website Sale Facilitation Agreement with FIBI.